Privacy policy

This privacy policy explains how we collect, use, and disclose your Personal Information when you visit or make a purchase on our site.

Collection of Personal Information

When you visit our site, we gather certain information about your device, your interaction with the site, and the necessary details to process your purchase. We may also collect information if you contact us for customer service. In this policy, we refer to any information that can uniquely identify an individual (including the details below) as "Personal Information." See the list below for more on what Personal Information we collect and why.

Device Information

Examples of collected Personal Information: web browser version, IP address, time zone, cookies, which pages or products you view, search terms, and how you interact with the site.

Purpose of collection: to accurately load the site for you and to perform analytics on our site to optimize it.

Source of collection: Automatically collected when you access our site using cookies, log files, web beacons, tags, or pixels.

Disclosure for business purposes: shared with our processor Shopify.

Order Information

Examples of collected Personal Information: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: to provide products to you to fulfill our contract, process payment information, ship the products, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, in line with the preferences you have shared with us, provide you with information or advertising relating to our products.

Source of collection: collected from you.

Disclosure for business purposes: shared with our processor Shopify, Facebook, Klarna, Stripe, Oberlo, and Aliexpress.

Customer Service Information

Examples of collected Personal Information: Same as above.

Purpose of collection: to provide customer service.

Source of collection: collected from you.

Minors

The site is not intended for individuals under the age of 18. We do not knowingly collect information from children. If a parent or guardian believes that your child has provided us with personal information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers or our warehouses to fulfill our contract with you, as described above:

We use Shopify to power our online store. You can read more about how Shopify collects personal information here: https://www.shopify.com/legal/privacy.

We may share your Personal Information to comply with laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted marketing or promotional communications we believe may be of interest to you. For example:

We use Facebook Marketing to reach our customers and analyze information.

We also use TikTok marketing.

For more information on how targeted advertising works, you can visit the following link: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the following links:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

You can also opt out of some services by visiting the following page: http://optout.aboutads.info/.

Use of Personal Information

We use your personal information to provide our services to you, which includes offering products for sale, processing payments, shipping and delivering your order, and keeping you updated on new products and offers.

Legal Basis

Under the General Data Protection Regulation (“GDPR”), if you reside within the European Economic Area ("EEA"), we process your personal information under the following legal bases:

Your consent; The performance of the contract between you and the Site; Compliance with our legal obligations; To protect your vital interests; To perform a task carried out in the public interest; For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will maintain your Personal Information in our records unless and until you ask us to delete this information. For more information on your rights, see the "Your Rights" section below.

Automated Decision-Making

If you are a resident in the EEA, you have the right to object to processing based on automated decision-making (including profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

A temporary deny list of credit cards associated with denied IP addresses. This deny list persists for a few days.

A temporary deny list of IP addresses associated with repeated denied payments. This deny list persists for a few days.

Your Rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us through our customer service at Info@minicastpro.com

Your Personal Information is initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's Whitepaper: https://help.shopify.com/en/manual/youraccount/privacy/GDPR

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, marketing, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor. We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name

Function

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront.

cart

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout. 

secret

Used in connection with checkout. 

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate updating customer account information.

 

Reporting and Analytics

Name

Function

_tracking_consent

Tracking preferences

_landing_page

Track landing pages 

_orig_referrer

Track landing pages

_s

Shopify analytics.

_shopify_s

Shopify analytics. 

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_y

Shopify analytics.

_y

Shopify analytics.

 

The length of time a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will stay on your device for 30 minutes to two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please be aware that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser's control center, often found in the "tools" or "preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser's help file or through sites like www.allaboutcookies.org.

Please also note that blocking cookies may not fully prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at Info@minicastpro.com